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We offer standard worldwide shipping for $4.99. And We offer free postal shipping on all purchases exceeding $60.00 worldwide, We also provide expedited FedEx/DHL/USPS shipping for $25.
Once we’ve reviewed and manufactured your order we’ll hand over your package to our shipping carrier within 4-6 business days (Monday – Friday) and send you your tracking number. Usually, once you’ve got your tracking number, it takes 1-5 business days for it to become active.
If your tracking number is not working, please don’t worry, no need to panic as sometimes it takes up to 5 days for your tracking code to start showing updates. If more than 5 days have passed and the tracking code still isn’t showing an update, please send us an email and we’ll do our best to provide you with more info on the current status of your shipment. If you’ve entered the correct address and your shipment still didn’t get delivered, please contact us.
Please check the info below for shipping estimates (production time included) depending on where you’re situated in the world:
STANDARD SHIPPING (PRODUCTION TIME INCLUDED)
USA: 15 Business day
UK: 15 Business day
Europe: 15 Business days
Canada: 15 Business days
Middle East: 25 Business days
Asia: 25 Business days
Australia & NZ: 15 Business days (Australian Post Announcement)
South America: 35 Business days
EXPEDITED FEDEX SHIPPING (PRODUCTION TIME INCLUDED)
USA: 5-10 Business days
UK: 5-10 Business days
Europe: 5-10 Business days
Asia: 5-10 Business days
Australia & NZ: 5-10 Business days
Our top priority is for you to feel happy and excited about your purchase. That means we stand by our product 100% no matter what. No ifs, no buts. If you don’t like your Once™Jewelry, we’ll replace it. Free of charge.
And if you have any questions, please feel free to reach out to our customer support. We’re here for you.Love it. Or leave it.
We are dedicated to producing jewelry in precious metal and the highest quality material.
All our silver pieces are made of pure 925 sterling silver. Like gold, silver is too soft for use in its pure state and must be combined with other metals for durability. 925 Sterling Silver is an alloy made of 92.5% pure silver and 7.5% copper.
Gold Plated Steel
Our gold plated pieces are coated with 18k gold over hardened steel ensuring our jewelry has the highest polish and quality.
Silver Plated Steel
Our Silver-plated pieces are plated with 925 sterling silver over hardened steel ensuring durability.
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